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cost of € 245,00 (the price of an iPad
Mini). It is ridiculous to think that
until yesterday the traditional systems
offered handhelds with a cost that
ranged between 800 to 1600 euros.”
HOW TO CHOOSE
The process of conversion of
hundreds of thousands of cash
systems currently available on
the market represents a prime
commercial opportunity. In the
selection of the new system to be
adopted the evaluation of the supplier
from which it is provided is very
important. “It would be difficult for
a company that has always sold the
traditional computer-based systems
to be the preferred partner in a
new choice – Palmisani continues –
firstly down to an obvious conflict
of interest (earnings are higher on
traditional products), so they’ve often
introduced in their offer tablet-
based systems more for need that for
conviction, and consequently do not
have the necessary expertise. Then
there is the world of start-up
companies born from nothing
and very often lack the necessary
experience in the field of catering to
create an application that can handle
a task so complex; moreover, it is
necessary to ensure these start-up
does not disappear with the same
speed with which they appeared
leaving us with a product without
support”.
Consequently, it is very important to
choose the right product, but in this
case more so for the supplier to not
only have the technological skills, but
also the necessary experience in the
sector.
Both Luca Zaccheroni of Marè of
Cesenatico and Danilo Bascucci of the
franchise chain Dalla Saraghina Fritto
e Piadina think this. Luca manages
a restaurant on the beach which is
also bar, shop and seaside resort. A
non-stop establishment, fast-paced
and very busy. After having tried a
“traditional” computer system, he
went in search of an Apple support
and in 2011 discovered that the first
application published on the Apple
Store is Italian.
He’s used the iPratico system for
years; easy, flexible and secure. “The
tablet – explains Luca Zaccheroni –
can be used at the till or directly at
the tables according to the need. Full
remote control offers the opportunity
to be “present” in their own company
even from a distance”.
Danilo Bascucci emphasises the
importance of being able to introduce
a system to their franchise network
Dalla Saraghina Fritto e Piadina
that helps the worker in his job,
eliminating errors and raising the
quality of service.
“Not least the internationality of
these Apps – Bascucci says – for
the imminent opening of a new La
Saraghina in London”.
AT PAGE 26
Staff: how to choose
the best contract
Vouchers, traineeships, contracts
of various kinds: here are some
tips from Fipe to identify the most
appropriate for this activity.
By Elena Consonni
There is no doubt that the level of
staff is as important – if not more
so – than the quality of the food, to
the success or otherwise of a public
establishment. Equally beyond
question is the fact that in Italy the
labour cost is very high and that
therefore affects significantly on a
catering business. That is why it is
important for restaurateurs to choose
both their employees and the correct
form of contract for the needs of their
activity well, if necessary by moving
forward gradually. Employment can
be created by use of the voucher,
the subject of intense discussion at
this time. “The voucher – explains
Matteo Musacci, President of Fipe
Emilia Romagna – has a value of
7.5 euro per hour, but it costs 10
because it also includes contributions.
It is a very convenient system for
managing moments of criticality
(peak workloads, sudden replacement
needs) because to activate a voucher
it is only necessary to make a request
to the INPS portal and is something
the employer can do directly, in
complete autonomy and at any time
of the week, including weekends.
There are however limits to its use: a
worker may perceive up to 7000 euro
per year through the voucher system,
while the employer has a maximum
limit of 2,000 euros per worker”. In
tourist areas, where seasonal work
is strongest, the voucher can also
be used for different purposes. “In
addition to its use for the recruitment
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