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april- may 2015

VI

be around 7-8 euro - continues Fabbi -.

Rooms are designed for customers with

needs of a fast catering service, offer a

dining experience of a good standard

in a relaxed setting, with a proposal

for a broad and renewed frequently,

following the seasonal, able to satisfy

even the gourmet. All dishes are made

with fresh ingredients and cooked at the

time, also to avoid wastage. We try to

combine sustainability and accessibility,

or quality at low cost thanks to research

and innovation. We will try to translate

this commitment through workshops

on the premises of Expo on the theme:

Living the food, solid roots to nourish

the future.”

CIR food will involve about 500 people

at the Expo project, including 400 new

hires, 80% already in training.

The other major player in the site is

Eataly, present with a pavilion of 20

restaurants, each dedicated to a different

Italian region. Peck will address the

high-end restaurant in the Italian

Pavilion. While, in the controversy,

McDonalds will have a pavilion designed

to illustrate “the agricultural sectors of

the Italian partner global brand.”

MILAN AND SURROUNDING. According

to Gfk 60% of Italian visitors will pass at

least one night away from home and it is

clear that Milan can not absorb them all,

then you will create a network between

the cities of northern Italy, which will

address the hospitality and catering

evening of great art Expo tourists. Four

out of ten Italians over the site visit the

city. For foreigners, Milan is already an

attractive destination in itself, which

has the values of art, elegance, good

living and good food that Italians do not

always confer on it. Says Alfredo Zini,

member of the National Fipe and owner

of restaurant Al Tronco in Milan: “In the

city catering offer is widening, there are

many entrepreneurs who are aiming

investing in large facilities to meet the

needs of Chinese tourists , Indians,

Arabs coming. Increase the facilities

that offer cooking vegan, kosher, halal,

even temporary restaurant, very large

structures that will open for the six

months of exposure to meet specific

needs, diet or religious convictions. For

us restaurateurs is an opportunity too

important not to enhance our products

and flavors: Expo makes sense if it

becomes a fly, a starting point for the

resumption. Avoiding the old custom

Italic plucking the stranger so that

then does not come back more”, but

putting in a perspective of service and

hospitality.

In this sense goes the Pact for Expo bars

and restaurants in Milan sponsored by

the city of Milan and the Chamber of

Commerce (see box). Do not miss the

starry lined with restaurants furniture

new or brand new, in-the-range version

or “gourmet low cost”, by Berton Cracco

with his sawmill.

ITALIAN CUISINE REVISITED. How

we answer the needs of these new

customers? “One interpretation may be

to propose the recipes of the Italian

tradition (the demand and expect it so

many foreigners coming), using local

products, typical, but - says Zini - with

an eye to the needs of all. For example,

those who do not eat pork for religious

reasons must have valid alternatives

for the starter. But even those who

are subject to intolerance to lactose or

gluten. The hardest thing is, however,

communicate to the consumer in his

own language through the menu,

indicating the composition of the recipes

and the presence of any problematic

foods. A sore point is precisely the

shortage of employees who speak

foreign languages. Then there is the

issue of communication: there are

lists of restaurants in the region but to

stand out you need to communicate

via the web first, its specificity, its own

history, emphasize that it is equipped

to accommodate such children or dogs.

Give short information as possible in

the main languages which are English,

Russian and Chinese. The presence

of free wi-fi, essential for foreigners,

must be reported since the showcase.

You may also decide to invest in some

countries in particular, such as China.

But it is a job that must be built over

time.”

One thing is certain; said the president

of the chamber of commerce Milan

Sangalli “the image that will leave

visitors is our best investment in the

future of Milan and the country.”

The expectations are there, and they

are many: innovation, sustainability,

creativity, and life. If even the operators

of hospitality will not accept them,

a great opportunity may turn into a

painful boomerang effect.

The risk of a two-speed Milan

The proposal of the dining exhibition

is gargantuan, and (for the first time

in an Expo) lasts until evening. Given

the presence of on-site events (Cirque

du Soleil for example every evening

from May to late August), low-cost

transport (metro) and access to euro 5

after 19, many visitors (and Milan) could

decide dine at the site of Expo. The

city runs the risk instead of having two

or three speeds: the center of Piazza

Duomo, Brera, Garibaldi and Navigli

crowded and full of events and places of

attraction (to name a few Eataly Emerald,

the Market of the Cathedral of Autogrill,

the customs house west of Porta Venezia

showcase the cultural trail and tasting

the excellence of food products and

herbal Confcommercio).

The suburbs instead threatened with

abandonment. But something is already

planned: the music festival organized in

the area of 12 thousand square meters

of the General Markets for example, that

will combine music and street food with

excellent products markets in Milan.

But they are already 17 thousand events

recorded in the urban Milanese, found at

www.fuoriexpomilano.it an

d organized

by over 2,000 local businesses.

magazine